PRIVACY POLICY AND SECURITY
Last Updated: July 6, 2026
1. Introduction
Silveroni Lab Diamond respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, share, and protect information when you visit www.silveroni.com, place an order, or contact us.
2. Information We Collect
We may collect your name, email address, telephone number, billing and delivery addresses, order details, customer service communications, IP address, browser type, device information, approximate location, website activity, and cookie data.
Payment information may be processed by authorized payment providers. We may not directly store your complete payment card details.
3. How We Use Your Information
We may use your information to process orders, arrange deliveries, manage payments and returns, answer inquiries, maintain customer accounts, improve our website, prevent fraud, comply with legal requirements, and send marketing communications with your permission.
4. Legal Basis for Processing
Where applicable, we process personal information based on your consent, contractual necessity, legal obligations, the protection of legal rights, or our legitimate business interests.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to operate our website, remember preferences, measure performance, and improve your experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Sharing Your Information
We may share necessary information with payment providers, shipping companies, hosting and technology providers, analytics platforms, professional advisers, and government authorities when legally required.
We do not sell personal information for money. Where certain advertising disclosures are legally considered a sale or sharing, we will provide the required privacy choices.
7. Marketing Communications
You may unsubscribe from promotional communications at any time. You may still receive essential messages concerning orders, deliveries, payments, and account security.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, satisfy legal and accounting requirements, resolve disputes, and protect our rights.
Information that is no longer required may be deleted, anonymized, or securely disposed of.
9. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. International Data Transfers
Your information may be transferred to or processed in countries outside your country of residence. Where required, we use appropriate contractual, technical, and organizational safeguards.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to access, correct, delete, restrict, or obtain a copy of your personal information.
You may also have the right to withdraw consent, object to certain processing, opt out of certain sales, sharing, or targeted advertising, and submit a complaint to the appropriate authority.
We may need to verify your identity before processing a request.
12. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their personal information.
Please contact us if you believe a child has provided personal information.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or security practices.
We recommend reviewing their privacy policies before providing personal information.
14. Changes to This Policy
We may update this policy when our legal, technical, or business practices change.
The latest version and revision date will always be published on our website.
15. Contact Information
For privacy-related questions or requests, please contact us:
📧 info@silveroni.com
📞 +66 954 12 10 00
